Important members of the Adverts team are our moderators. They help us behind the scenes to ensure the site’s content is appropriate, and with each having their own areas of expertise they are invaluable to the smooth-running of the site. We had a chat with Spocker who has been with us since we were part of Boards.ie and asked him for advice on how best to use the site.
Hi Spocker, thanks a million for chatting with us. Since joining Boards.ie in 2002 you have seen Adverts move from being a small section of one website to being its own stand-alone company. In your opinion what positive changes have been made to the site?
Whew! I hadn’t realised it had been that long since I had joined. The ability to add lots of pictures and locations were welcome additions to allow folks to easily find what they wanted and I’m always surprised at how deep the sub-categories can go. User feedback is very important for us, and the introduction of the reporting system allows myself and the other moderators and staff to handle things as the site and traffic grew. Other positives include Adverts.ie working with bodies such as the Irish Pet Advisory Group, to ensure pets and animals can be rehomed safely, and the introduction of Shop Accounts, where we help small business to promote their wares.
What made you decide to join our team and moderate the site?
I was initially approached on Boards.ie by Eddie, one of the moderators at the time there. I was quite active in the Consumer Issues and Help Desk forums, offering advice where I could, and generally trying to help other folks – I had gotten a lot of good information from Boards over the years, and that was my way of giving back. Software development and computers is my line of business, and Eddie asked me to help moderate the Computers For Sale Forums – “It won’t take much time” he said… That quickly transformed into all the For Sales, and when the Adverts.ie site was setup I was asked to help out there too.
What advice would you give to sellers who want to sell their items quicker?
Ah, this is an easy one, let me just give a few pointers, starting with the most important. Firstly, be realistic about your price; have a look at the price of similar items that have sold, either on Adverts or elsewhere, and price accordingly. Remember, the price you paid for the item originally, is usually not what it’s worth now. Be honest in the description and put your ad in the right category. Use the options such as Auto Bump or Premium listings to help shift your item quicker. Finally. be flexible. Making an item collection only dramatically reduces your market so consider postage/delivery options.
As you know an important part of the site is our feedback system. How can our members best maintain a positive rating?
Maintaining a positive rating is a good benefit on Adverts.ie. As a general guide, try not to mess other people around, and be upfront about being delayed, or if something crops up that means you can’t go ahead with a deal. The most frequent word I see in Negative feedback is ‘timewaster’, meaning one person has been jerked around by the other – if you keep in touch, then that doesn’t happen.
From moderating the site I’m sure you have come across various weird and wonderful ads. What’s the funniest thing you have seen being sold on the site?
There have been a few funny ones alright, some of which I couldn’t possibly speak of… We had a guy try to sell an Air Guitar once, and we regularly see ads for Coffins. Phones with Flappy Birds installed were going for big money at the time, as the app had been removed from the various App Stores. The best one though was the antique, collectable ‘Rare Quinnsworth Plastic Bag’: http://www.adverts.ie/other-
As one of our longest members what advice would you give to new members joining the site?