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Front Office Receptionist / Administrator Front Office Receptionist / Administrator
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Northgate Jobs: Front Office Receptionist / Administrator


Industry: Secretarial / Admin / PA
Employment Type: Permanent Full Time
Salary: On Application

• Full time position working alongside colleagues to operate the practice’s Front of House, which services a number of Specialists.
• Managing a switchboard efficiently
• Assess and manage all mail, telephone and in-person queries; in a professional and timely manner, referring and recording where necessary
• Managing all appointments and monetary transactions on specialised software packages
• Liaising with patients, suppliers, multi-disciplinary professionals, colleagues, government bodies and insurance companies as required, in a professional manner
• Provide administrative support to the team where necessary
• Support the Practice Manager in the smooth running of Front of House and provide cover for colleagues when required

Desirable characteristics:
• Reliable, determined, professional and well presented
• To have empathy and the ability to handle sensitive information appropriately
• Great written and verbal communication skills and a positive telephone manner
• Works well under pressure and the ability to multi-task
• Works well in a team environment
• Proficient in MS Word, Office, Outlook and experience in CRM systems essential
• Experience in a similar environment desirable

Other information:
This is a full time 37.5hrs per week position.
Salary will be commensurate with qualifications and relevant experience
Canvassing will disqualify

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