Firstsource Solutions Ltd
Location: Cork City Centre, Cork
Firstsource is an innovative provider of customer-centric business process services. With a network of 43 delivery centers spread across US, UK, Philippines, India and Sri Lanka, Firstsource provides services to organizations in the Healthcare, Communication, Publishing, Banking, Financial Services and Insurance industries. The company’s services – Customer Management, Data Processing and Collections – complemented with best-of-breed processes, intellectual property (IP) assets, and quality of service help clients not only improve customer satisfaction but also reduce operational costs, record process improvements and more importantly focus on core competence.
Driven by the Rightshore delivery model with 70% employees located onshore and 30% offshore, the company ensures client proximity, better understanding of the domain as well as the market, and more effective communications so as to ensure delivery excellence.
Leading companies across the world are increasingly relying on engaging their customers in order to enhance the company’s performance. And, they relying on experts like Firstsource who extend innovative customer-centric processes. If you have the passion to continuously delight customers and build a career in customer relationship, please contact us.