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intercom
Location: Dublin 4, Dublin
Intercom is a customer relationship management and messaging tool for web app owners. It is a next-gen CRM and communication product for web businesses—they find it hard to connect with their customers, resulting in abandoned trials, low upgrades, churn.
Intercom lets them:
1. Identify users they need to reach out to,
2. Research those users (social plus account info),
3. Contact them (in-app or e-mail, automatically or manually),
4. Track the relationship over time.