OceanConnects
Location: Rathmines, Dublin
Irish based Contact Centres (Call Centres) and worldwide leading providers of outstanding customer service with expertise in lead generation.
We supply quality, cost effective customer service and technical support/help desk (including multilingual) call centre services to small, medium and large companies, customised to each client’s particular need. Our contact centres provide our clients with cutting edge and state of the art technology, people and practices, to maximize their productivity, sales, services and support offerings. This allows our clients to focus on growing their core business.
OceanConnects is a Contact Centre (Call Centre) that provides high quality outsourced business services. We offer all of our services across five methods of contact and communication:
Call centre services
Email support services
SMS
Live chat support services
Social media monitoring.
OceanConnects provides a wide range of inbound and outbound services for both the Business to Business (B2B) and Business to Consumer (B2C) markets. Established in 2002, and with centres in Ireland (Dublin and Mayo) and the UK (London), OceanConnects has over ten years experience in call handling and an excellent customer service track record. We are committed to meeting your requirements and taking on your tasks efficiently and professionally, without having to compromise your company’s integrity or identity, and avoiding time consuming company changes.
Our objective is to build strong customer relationships and strategic partnerships through quality services, resulting in exceptional outsourcing value.